For New Britain residents

Urgent & Primary Care
Near New Britain, CT

New Britain patients can come to Ample for same-day urgent care or choose us for regular primary care. We see patients at 10 Princeton Street in West Hartford, CT 06110. Walk in for a non-emergency illness or minor injury, or call to arrange a checkup, medication review or follow-up.

Request Primary Care Call the Office

Care in English and Spanish. Parking in front of and behind the building.

New primary care patients

Becoming a Primary Care Patient

A regular primary care visit gives you time to talk about your health, review medicines and keep up with preventive care. We also manage conditions such as high blood pressure and diabetes. Call or request a new patient appointment, and our team will confirm the visit with you.

Write down the concerns you want to discuss, starting with the most pressing one. We will go through them with you and arrange another visit if more time or testing is needed.

Dr. Mojdeh Heidari, DNP, FNP-C, is a family nurse practitioner and the founder of Ample. Learn more about Dr. Heidari.

Preparing for your visit

Records, Medicines and Follow-Up

Request your records

Ask us how to arrange a records transfer from your previous office. Keep medical records and photos out of the website form and regular email; call for instructions on sending them.

Bring your medicine list

Include doses, over-the-counter medicines and supplements. Tell us about side effects or medicines running low. A refill may need an exam, records or testing first.

Check your follow-up plan

Ask when to expect test results and when to return. If you have not heard about an expected result, call us. Let us know if your symptoms change.

You do not have to switch primary care providers to use Ample for urgent care. Tell us who usually manages your health and ask how to share your visit summary. If you have been treated elsewhere, bring those records or arrange to have them sent.

Walk-in visits

Same-Day Urgent Care

Walk in for a sore throat, earache, sinus symptoms, urinary burning, minor cut, small burn or sprain. We will examine you, discuss treatment and explain whether you need further testing or care at another facility. See our urgent care services for more on walk-in visits.

Illness and urinary symptoms

Tell us when symptoms started and what medicines you take. Our STD testing and UTI care page explains testing and results. Ample does not offer rapid STD testing.

Cuts, burns and minor injuries

Call if you are unsure whether we can treat your injury. Read about stitches and minor burn care before coming. Deep or serious injuries need hospital care.

School, work and DOT physicals

Bring the required form and call about exam availability. For commercial driving, read our DOT physical checklist and confirm that a National Registry medical examiner is available.

When to call 911

Call 911 for chest pain, severe trouble breathing, uncontrolled bleeding, or sudden weakness or trouble speaking. Do not wait for Ample to open or for a callback.

MedlinePlus emergency warning signs.

For school forms, visit the New Britain district Health Services page. Ask the school nurse which documents are needed before you book the exam.

Directions and parking

Getting Here from New Britain

Driving to West Hartford

We are at 10 Princeton St, West Hartford, CT 06110, with parking in front of and behind the building. Call us if you need entrance or access information before your trip.

The map link starts at New Britain City Hall, 27 West Main Street. Change the starting address to your home or workplace and check current traffic.

Directions from New Britain City Hall

City of New Britain: City Hall address.

Visit costs

Insurance and Visit Costs

Check that Ample and your treating provider are in network for your exact plan. Some plans ask you to choose a primary care provider or get a referral. Your insurer can explain what you need to do before your first visit.

For non-emergency problems we can treat, urgent care generally costs less than a hospital ER visit. Your cost depends on the visit, tests and insurance benefits. Call for self-pay fees if you will not be using insurance.

FAIR Health: understanding urgent care and ER costs.

See our insurance information or call (860) 838-8799 with your plan name and the type of visit you need. Ask your insurer about your deductible, copay or coinsurance.

Care is available in English and Spanish. Tell us which you prefer, and ask us about any medicine or follow-up instruction you do not understand.

Before you visit

New Britain Patient Questions

Can I use Ample and keep my current primary care provider?

Yes. You can come here for urgent care and keep your usual primary care provider. Tell us who manages your ongoing care and ask how to share your visit summary.

How do I become a primary care patient from New Britain?

Call or request a new primary care visit online. Our team will confirm the appointment and explain what to bring. Ask your insurer whether you need to name a primary care provider or get a referral first.

Do you offer care in Spanish?

Yes. We offer care in English and Spanish. Tell us which you prefer when you call or check in, and ask us to explain any treatment or follow-up instructions you are unsure about.

How can I plan a bus trip from New Britain?

Enter 10 Princeton St, West Hartford, CT 06110 in the CTtransit Trip Planner. Check transfers, the walk from the stop and the return trip. Review current service information before leaving.

When can I walk in for urgent care?

Walk in Monday through Friday from 8:00 AM to 6:00 PM or Saturday from 9:00 AM to 3:00 PM. Sunday is closed. Call about planned exams or follow-up appointments.

How do I check insurance for a primary care visit?

Call us with your exact plan name and ask your insurer about network participation, primary care provider requirements, referrals and your share of costs. Coverage depends on your plan and the service you need.

Visit Ample

Visit for Urgent Care or Become a Patient

Walk in during office hours for same-day urgent care. If you need a regular primary care practice, call or request your first visit online.